Losing images and data is a nightmare scenario – especially when those images are from the holiday of a lifetime or that data is a vitally important spread sheet. Mark, Rob and the team at ImageRecall enjoy nothing more than a positive outcome to any recovery case.
Here’s what some of our customers have to say about our service.
Thank you so much for your assistance earlier this evening. I don’t think it is too much to say, quite honestly, that I have never come across such excellent customer service from a business for quite a long time. As for the software, well it totally lived up to my expectations based on my previous use of the version from 2009! In fact the current version exceeded my expectations in the total number of files it recovered! It is reassuring to know that if I suffer an issue in the future I am well equipped to try and recover from it and if all else fails there is a very helpful Support Team at the end of the phone.
Oh, and the final bonus... ....all this based in the UK! Brilliant!
Steve, September 2013
"I am just emailing to extend my thanks at your help with retrieving my photos from an old CF card. Your service was exceptional and I cannot thank you enough for helping me.
The photos were of a memorial fundraising ball for a friend’s brother who died earlier this year and I would have been devastated if I couldn’t give them to him. I cannot recommend your business highly enough, I used your image recall software in the past and it worked well, but today you went above and beyond what I was expecting. Thank you, thank you, thank you."
Seona. November 2012
"Received disc +card yesterday. Daughter- In-Law viewed recovered contents and was delighted with the results and thinks all photos are saved. She has asked me to forward her thanks to you for being so helpful and prompt. Thank you very much."
Mike. November 2012
"Thank you very much for recovering the imsges from my sd card and also the advice given over the telephone, all very much appreciated. A pleasure to deal with you. Very Best Regards”David, October 2012
"I chose and bought Image Recall software in order to retrieve my photos, because they had very good reviews on their website. Unfortunately my SD card was far too damaged and I was so disappointed that I failed to retrieve my photos, so I emailed Image Recall, not expecting any answers back.
I was so surprised that less than 24hrs, I got a reply back and the support I received through email was absolutely brilliant. The person who dealt with my problem was mostly Mark King. I can be honest in saying that he is one of a kind, you will not find many helpful, and I mean “REALLY HELPFUL” souls in this day and age, where greed of money is number one. Both Mark and Rob were very caring, extremely helpful and they will not “leave you in the lurch”. Mark asked me to send my SD card to him and again less than 24hrs, managed to retrieve all my photos, burned them onto a CD and sent the CD back to me, all.......wait for this.....FREE OF CHARGE!!!!!
Needless to say, I strongly recommend Image Recall to the whole wide world and I agree 200% with all the testimonies on their website."
Louisa, September 2012
Mark, sometimes you buy software that works and sometime you buy and it does not, I would like to say that every time I have had to use your software it has worked 100%. Thanks for the re-activation.
PS. using a 32GB SD does take some time and I had to use Turbo Scan to find them.
Peter, May 2012
Mark, GREAT!! I took the camera memory card out and inserted it into the slot in the front of my Lenovo T500. I had never used this before and almost forgot it was there. DON'T PANIC identified it and recovered the photos I was looking for. Your advice was great. The only thing I can recommend to the software developers is to state where the recovered photos can be seen. It took me some time to figure it out. I did that by double-clicking on one of the thumbnails. It showed it via Picasa in My Documents > My recovered Device > Turbo Scan. If you go out and have a beer tonight to celebrate the end of the week, raise it to another success in helping a customer.
Ben, Haifa, Israel May 2012
I was able to recover 149 pictures with no problems. You have a great product, Thank you.
Thank you x 1 million! Can't thank you enough!
You came through for us when I thought all was lost. Restored my faith in human nature! Too few people out there who would take the trouble to help someone else out - I will be recommending 'ImageRecall to all my friends.
Recovered everything we lost due to the virus, Thank you for your patience and perseverance. Great product - great support.
Thanks very much.
I wanted to thank you for having such a program to recover some very precious memories that would have otherwise would have been lost forever. I had great wedding pictures of my nephew's wedding and most important to me were pictures of myself, my sister and my brother seperately taken with my Mom. Having lost our father 2 years ago it was very important to us to capture a moment with our Mother to cherish for a lifetime. I was so VERY upset when I learned that these pictures seem to have disappeared from my camera. The $40.00 charge for your program was a small price to pay for these memories to be recaptured. I really like that the program would demo and show it's ability to recover so that I would know that when I purchased it my pictures would be retruned.
THANK YOU again for this program!!!
Thanks for your help with the image recall software, most of the photos were retrieved so I'm really happy.
Thanks a lot for Image Recall. I was able to retrieve my deleted images from smartmedia card without any problems. highly recommended piece of software.
Tony Otter.satisfied customer
Just to let you know how delighted I am that I was able to successfully recover my 'lost photos' from Silverstone, using your excellent Image Recall Software. How I managed to be so stupid as to delete all the contents from the wrong chip, I do not know, but having now recovered the situation, my son thinks I am a hero!!
You are very welcome to use this as a testament should you wish!
Thank you very much for your support over the phone too; most helpful.
All the best.
Thank you for sending the image recall software.
I extremely happy to say that it worked and I shall be recommending it any one else that requires this type of software.
Thank you very much
First of all may I congratulate you on an excellent product. A colleague
of mine was telling me about it during The Stella Artois Tennis
Championships this year, and recommending everyone that they should buy
it. Like most, I thought it was something that I would never need
Last week my wife retired from her job after 38 yrs. and I went along to
her retirement party at a London Hotel to record the event; imagine my
horror when I went to download the images, only to find that there were
"No Images" on the CF Card.
I searched the Internet, and found 'Image Recall' made a purchase and
downloaded the programme. All the Images have now been recovered! My
wife is no longer threatening to Divorce/Kill me! The software is so
easy to use. I shall tell everyone I meet who has a digital camera that
this is probably the best bit of software on the market and at under £30
a life saver.
Could you please let me know the cost of being able to install it on a
second computer, i.e. my laptop. May thanks for an excellent product.
I would just like to thank you for such a good program.
I just recently returned from a holiday in Malta. when I came to download my digital images from my smartmedia card all the images were unreadable. I downloaded your program and all 66 images were recovered.
Thank you once again
YOUR SOFTWARE IS A LIFESAVER! A MUST FOR ANY ONE WITH DIGITAL CAMERA!
I AM RETIRED AND MY OLDEST DAUGHTER HAD A NEW BABY. DROVE 8 HOURS TO TAKE 200 PHOTOS ONLY TO RETURN HOME, ATTEMPT TO EDIT AND INADVERTENLY DELETED!!!!!!!!!!!!!!!!!
YOUR SOFTWARE TOTALLY RECOVERED AND RICH GURECKI IS THE MOST HONORABLE PERSON I HVE EVER HAD THE PLEASURE OF DEALING WITH. THE PERSONAL CARE EXTENDED ME BY RICH ATTESTS TO THE QUALITY AND BELIEF IN HIS SOFTWARE.
A DEFINITE MUST AND NECESSITY- - THANK YOU
MR. DENNIS R. MORIARTY
ST. LOUIS MO
I have just bought the full version, as your Lite version has successfully recovered the first 10 pictures from my Smart Media card. Fantastic, now I can't wait to retrieve the other 75 lost images of my holiday in Cape Town!
Patrick Bell, Devon, UK
I would like to congratulate your company for producing such a wonderful piece of software as " image recall".
With this software and the useful and helpful advice, I managed to recover all my invaluable holiday photographs which I thought I had lost for ever from a defective smartcard. I found the product extremely easy operate and very user friendly.
I am so pleased with the results that I just had to send this e-mail and I am sure that with such products your company will be very successful.
Michael Donovan SLE Ltd
I would just like to say thank you the product does what it says and is extremely easy to use. I was in Vietnam when the smart media on my camera developed a frame error, photographs that I had taken in a block of about 10 vanished I tried all ways to retrieve them with no success however using image recall I have recovered some of the missing frames.
Mr R Collington
Just to say thankyou, bought the program installed & registered it, recovered 88 of 89 lost images!
Thank´s a lot for your great help and superb support!! It´s fantastic and works........!!! Now we have recalled all 10 pictures, and dicided to buy it!! And we also would recommend it to all our friends professional photographers, and also to all our amateur photographers customers!!!
Thank´s a lot for all your help all day long!!!
ESTVALLS FOTO AB
Dear Garry, Kevin and team - at the risk of this boring old biddy boring the socks of you bright young things - I would just like to say a huge thank you for rescuing my images - the piccies are fantastic (well they are to me!) they are also extremely precious - it was a one off opportunity to go as a family to Egypt - and share all those memorable sights. As soon as I was able to open them - I was back with all the sounds - smells - but best of all on a miserable November afternoon - the hot bright sun. Your expertise has afforded for me something which is priceless and for which I am truly grateful. Sincerely yours Julie Salam.
Just had to let you know that your software "saved my life". I had a very worrying couple of hours but have been able to recover almost all of the wedding photos on my memory card. I hope I'll never need the software again but how reassuring to know that it's there - just in case.
Thanks, You've created a miracle for us . My daughter and I had both erased data from smart cards and now have almost every frame back.
Thanks again for a wonderful service
very many thanks for your very prompt and helpful call. I have saved the 10 images recovered and look forward to the full edition which will allow me to do the complete job.
I must say it is very refreshing to have such excellent service. Thanks again.
One of my main reasons for switching from film to digital was the fact that digital capture was claimed to be so secure; no more lost films at the lab, no more failure to wind on, no more accidental opening of the camera back etc etc.
As a professional photographer I need to be sure that I get to keep the pictures I take. Imagine my complete horror when arriving home after a wedding shoot to find that not one but TWO brand new Lexar cards had
failed and I had lost some of the key photographs of the day - cake cutting and speeches! As they were Lexar cards I naturally tried the Lexar 'ImageRescue' program but to no avail. I tried a number of other programs
including ImageRecall Vers 1 but still no luck. I even sent the cards back to the 'experts' at Lexar who failed to recover a single image.
Eventually I had to admit defeat and gave up any real hope of getting the images back; it was not nice having to apologise to my clients! When I upgraded to ImageRecall Vers 3 the other day I tried the new version
against the faulty CF cards, out of idle curiosity rather than any real hope, to see if it could do anything - remember the 'experts' at Lexar could do nothing at all with them. I could not believe my eyes when the ImageRecall software recovered all the key images one by one from the faulty card! Absolutely incredible! Worth every single penny and much more!!
Needless to say I backed the images up to a second hard disk and DVD immediately! As a result of the CF card failures I had previously been seriosuly considering going back to film because I did not want to have to tell another client that I did not have their pictures, but thanks to ImageRecall Vers 3 I am sticking to digital.
Coole Media Wedding & Portrait Specialists
I'm over the moon! have just recovered 90% of my holiday photos which i thought we're gone for good, thank-you for a great piece of software.